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Edward S

1 reviews | Active since Jan 2020

23 Nov 2021, 12:34

Weak Customer Services - 1 Life Direct Insurance

Been days now ,since i got a reply from customer services for a policy query,truly shocking and i think that maybe,for some working from home is a party,or the caliber of staff and process is up the pole,quick to debit premiums though!

0
Replies (1)
1Life
1Life's reply23 Nov 2021, 12:55
Official
Hi Edward,

We are sorry to hear that no one has attended to your query. Please note that a Resolutions Officer will contact you to discuss the concerns you may have. 

Kind regards,
The 1Life Team