SP
Sonja P

1 reviews | Active since Nov 2021

24 Nov 2021, 00:53

Very bad service

1Life is definitely the worst company ever. After my husband died 2 months ago due to unnatural causes they just don't get back to me. Every time I phone in or send an email they told me that they are still busy with assignment and medicals. They have every bit of documents needed and I even help them to get documents they still ask for although it was sent to them in the beginning. This was such a tragic time for me and family and now I must face repo of my vehicle as I cannot pay the installments. I am going to turn to news companies now to tell my story and to worn people not to take out policies with 1LIFE.

0
Replies (2)
1Life
1Life's reply24 Nov 2021, 07:31
Official
Hi Sonja,

Thank you bringing this matter into our attention. Please note that a Resolutions Officer will contact you to discuss the concerns you may have. 

Kind regards,
The 1Life Team.
SP
Sonja P's update24 Nov 2021, 08:17
Reviewer Update
Don't you hang your head in shame? Look of all the complaints!! If things are going on like this 1Life will have no future. I was so shocked when I read through all this complaints on hellopeter! The newspapers give so much coverage for my husbands story and they will love this follow up. I will not tolerate this anymore! His accident was a terrible tragedy that lead to his death. The newspapers did a lot to make awareness of what happened to him and I am going to turn to them again.