KZ
Kayise Z
1 reviews | Active since Jan 2017
15 Sept 2022, 15:48
Very Bad Customer Service
Policy upgraded **********ly for someone to get commission. Even if you do a follow-up your problem doesn't get resolved. Pathetic Insurance Company. Big mouth with TV adverts, no customer service. I'm flabbergasted with the service I receive from them. I'm sure they are dragging this matter so that they can deduct the wrong debit amount again. Sies
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Replies (5)KZ
Kayise Z's updateReviewer Update
16 Sept 2022, 09:07Hi 1Life, you said the same thing on 05 September 2022 and this matter hasn't been resolved. Is this a automated response to all your clients who have a problem with your service???
KZ
Kayise Z's update16 Sept 2022, 09:07
Reviewer Update
Hi 1Life, you said the same thing on 05 September 2022 and this matter hasn't been resolved. Is this a automated response to all your clients who have a problem with your service???
KZ
Kayise Z's updateReviewer Update
16 Sept 2022, 14:49Thank you for your response.
KZ
Kayise Z's update16 Sept 2022, 14:49
Reviewer Update
Thank you for your response.
KZ
Kayise Z's updateReviewer Update
22 Sept 2022, 01:15I'm very disappointed in your service. I just got a debit check of R921 from 1life instead of R772
Now it looks like I'm talking to a dead wall. What can be the easy way for us to resolve this problem? What will it take for to fix my account? Can I please have all the debit orders I have paid yo6xo that I can switch and sav6to outsurance because you are failing to solve this problem and this is a conclusion that you are draging this for the next debit order. I'm very very angry and frustrated with your service and I'm going to take this with Financial Ombudsman 🙃
Now it looks like I'm talking to a dead wall. What can be the easy way for us to resolve this problem? What will it take for to fix my account? Can I please have all the debit orders I have paid yo6xo that I can switch and sav6to outsurance because you are failing to solve this problem and this is a conclusion that you are draging this for the next debit order. I'm very very angry and frustrated with your service and I'm going to take this with Financial Ombudsman 🙃
KZ
Kayise Z's update22 Sept 2022, 01:15
Reviewer Update
I'm very disappointed in your service. I just got a debit check of R921 from 1life instead of R772
Now it looks like I'm talking to a dead wall. What can be the easy way for us to resolve this problem? What will it take for to fix my account? Can I please have all the debit orders I have paid yo6xo that I can switch and sav6to outsurance because you are failing to solve this problem and this is a conclusion that you are draging this for the next debit order. I'm very very angry and frustrated with your service and I'm going to take this with Financial Ombudsman 🙃
Now it looks like I'm talking to a dead wall. What can be the easy way for us to resolve this problem? What will it take for to fix my account? Can I please have all the debit orders I have paid yo6xo that I can switch and sav6to outsurance because you are failing to solve this problem and this is a conclusion that you are draging this for the next debit order. I'm very very angry and frustrated with your service and I'm going to take this with Financial Ombudsman 🙃
KZ
Kayise Z's updateReviewer Update
28 Sept 2022, 15:07Another debit order month and the problem hasn't been sorted out. 😑 very very disappointed with 1LIFE customer service.
KZ
Kayise Z's update28 Sept 2022, 15:07
Reviewer Update
Another debit order month and the problem hasn't been sorted out. 😑 very very disappointed with 1LIFE customer service.
KZ
This is end of a second month and my query has not been resolved yet.
What does it take for one to receive customer service from 1Life???
This is very disappointing 😞 😔 😕
Kayise Z's updateReviewer Update
21 Oct 2022, 20:01This is end of a second month and my query has not been resolved yet.
What does it take for one to receive customer service from 1Life???
This is very disappointing 😞 😔 😕
KZ
Kayise Z's update21 Oct 2022, 20:01
Reviewer Update
This is end of a second month and my query has not been resolved yet.
What does it take for one to receive customer service from 1Life???
This is very disappointing 😞 😔 😕