1 reviews | Active since May 2017

25 May 2018, 13:17

Utterly disappointed and angree at 1Life

Unexpected debit on 25th. I have a non working wife and a 5 year old special needs boy. I am the only sole bread winner.

I was however surprised this morning with a double debit from my account from 1LIFE ..

Please note 1life is aware that i get paid on the 1st. Please note. It is 5 more days till month end. Please note. Thanx to 1LIFE taking my last money from my account I WILL NOT BE ABLE TO FEED MY FAMILY TILL THE 31ST OF MAY.

I FEEL UTTERLY DISCUSTED THAT THEY KEEP PUSHING TOWARDS POLICY AND PROCEDURE.

SO WHO WILL FEED MY 5 YEAR OLD BOY THAT HAS A EATING DISORDER AND REQUIRES DAILY FRESH FOOD.

IM GUTTED.

REF NO ********** 73

0
Replies (1)
1Life
1Life's reply25 May 2018, 13:50
Official

Good day,

Thank you for bringing this matter to our attention.

We will investigate further and provide feedback within due course .

Kind regards

1Life Resolutions Team.