tT
traceysteinhobel T

1 reviews | Active since Jan 2015

13 Sept 2017, 12:24

Unsolicited marketing sms spam is disrespectful

Today I received an unsolicited marketing sms from 1LIfe LIFE COVER. I have never contacted 1life or requested your annoying spam. Where did you buy my number from!!!!!????? Please remove my number from your spam database that I did not sign up for! And please at least have the courtesy to have an opt-out of your annoying marketing sms spam - your messages are highly disrespectful!

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Replies (2)
1Life
1Life's reply13 Sept 2017, 13:21
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you shortly.

For any more queries regarding this, please contact our Resolutions Department on ***.

Kind regards
Resolutions Team.

1Life
1Life's reply13 Sept 2017, 14:18
Official

We thank you for making us aware of the concerns you have regarding Unsolicited SMS.

The matter was investigated and the feedback is as follows:

We have added your number to do not contact list, going forward you will not be receiving any sales or marketing SMS from 1Life.

We apologise for any inconvenience that this matter may have caused.

Should you wish to discuss the matter further, please contact our Resolutions Department on ***or email us on ***

Kind Regards,

Resolutions Team