AS
Angie S

1 reviews | Active since Dec 2022

20 Jun 2023, 13:10

Unreliable funeral insurance

My grandmother had funeral cover with 1life I put claim Tuesday as beneficiary everytime I call they keep saying they didn't received the claim documents I have sent them already 2times it's a week they are playing hide and seek.

0
Replies (1)
1Life
1Life's reply20 Jun 2023, 13:16
Official
Hi Angie  

We are sorry to hear about the experience you have had. We have escalated the matter to our Resolutions team, and you will be contacted for further assistance.

Kind regards, 
The 1Life Team