Unprofessional ****s

Why would you let your consultant to inform customers an incorrect information every week I have to use my airtime and call you guys rerding the very same issue for Patric and 2credits ever since Today!!!! My account was never credited for May and July I called today and I requested a callback from and he never call sies you guys can **** to customer support I really hate this nonsense of ****s why would a business do that all I want is to cancel I’m sick and tired of this ****