MK
Mzilikazi K

1 reviews | Active since Jan 2022

19 Jan 2022, 08:02

Unpaid claim

1Life is refusing to pay the funeral cover payout, their assessors are taking forever to process things and I am not sure if they want to see the actual body now for them to approve things. You have put my partner through unnecessary stress and trauma. If this is how you treat your main members, I certainly don't want to find out how you treat the beneficiaries. I will also cancel my policy with you guys because clearly you are *************.

0
Replies (1)
1Life
1Life's reply19 Jan 2022, 08:59
Official
Hi Mzilikzi

Thank you for bringing this matter to our attention. Please note that a resolutions officer will contact you to discuss the concerns that you may have.

Kind regards,
The 1Life Team