******** debiting

I logged a claim for a policy with 1life on 13/01/2016, the claim was for policy *** E Brenner. They are however still debiting my account for this policy, my father Mr E Brenner is deceased so what are they debiting for. Does their claims department not update their systems to ensure they do not debit for the policy again. This is the worst company I've ever dealt with. The only time you get some sort of service from them is when they want to sign you up after that you have nothing but problems. This is not the 1st time they are debiting my account ********ly, they previously debited my account for something I did not agree to. I would like every cent they debited back today including my bank charges as this debit should not have gone off my account. The biggest mistake I ever made was signing up with this company and having an association with them.<br> <br> Thank you <br> Shahied