EM
Excellent M

1 reviews | Active since Feb 2016

04 Feb 2016, 11:39

unfair treatment

I lodged a claim with them but at last minutes after filling up their for forms and completed the process they told me that my claim does not qualify for claim as I am not completely disable. as this was occupational claim. but when you look at my condition right now I was totally affected. my mind. as the sickness affected my thinking capacity. my posture is now totally different as I no able to do some of the things which I was doing previously. I cannot not drive as I have even difficulties with my left leg due to the stroke that I suffered. the answer I was given for declining my claim does not satisfy me. the other I am now declared chronic due to the sickness.<br> <br>

0
Replies (1)
1Life
1Life's reply05 Feb 2016, 08:17
Official
Hello rodneymoeng,

Thank you for making us aware of your concerns.

A consultant has contacted you in order to address the matter directly.

As discussed, the matter is being investigated and feedback will be provided in due course.

We do apologise for the inconvenience that was caused.

Should you wish to discuss the matter further, please do not hesitate to contact our Claims Department on ***.

Kind Regards,
Resolutions Team.