Unbothered!

My experience with 1Life has gone from being great in the past to really bad. --- This willy nilly debiting of my account every other month causing unwarranted bank charges for myself. -- From: "Nolwazi Mtuli" <***> To: "***" <***> Cc: "***" <***> Sent: Wed, 22 Jan 2020 11:33:32 +0000 Subject: FW: 1Life Policy Number *** [InteractionID:4f8da0e4-7da6-4d7d-b696-537beb9030e8] This email originates from external ________________________________________ Good day 1Life Again Why was I debited for the February premium on the 15th of January, when my debit date is the 25th??????????????????????? I understand the Jan premium I had reversed and had also prompted to have debited via sms as there is always money coming in and out of my account. I knew I would pay it again in a few days. But the Feb premium completely threw me off as I had not anticipated for it to go off� now again I have R 120 bank charges. Please refund those bank charges immediately. If this persists � I will take this matter to the Ombuds and request all my premiums to date to be reimbursed. Regards,