SJ
Sibongile J

1 reviews | Active since Jul 2018

01 Nov 2022, 12:49

Unauthorized debit

I did not authorize any of the payment they decided to deduct from my account, dont even know what the policy is for. An agent approached me telling about free quotes and i specifically told him that I dont need this but Im interested in information for my mother to get life insurance. Im annoyed and shocked that they ****med me into joining something I dont need. This is ******* and as soon as I saw I was ****med I suspended the debit mandate that they obviously authorized when they took my phone to save their number they are *********.

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Replies (1)
SJ
Sibongile J's update24 Nov 2022, 17:41
Reviewer Update
I have yet to receive my money back... And fear that the debit will run again since we are so close to end of the month. I feel like my matter is not treated with the urgncy it deserves.
I cant change my account number because i fear unauthorized debits from 1Life will run as i have debits that run from that account. Please can someone attend to this