Unauthorised debit orders on my account,They've Definitely lost a customer today

<p>I have had a 1Life funeral policy for the past few years last I enquired about taking out a life cover for my father which I later called in to cancel before the first debit order went off they then told me that they had contacted my father who advised he would consider taking over the policy but will only make the first payment in January 2017 but should call to confirm first so why has a debit order for this policy gone off on my accountin October,such dismal customer service!!! Definitely cancelling my funeral policy if this company does as it please with its customers bank accounts and hard earned money</p>