UNAUTHORISED DEBIT ORDER

This is my second Review with 1Life on hellopeter, I wouldn't recommend anyone at one life after numerous email proof sent to their complaints consultant name Nangamstos and Seipati and Lerato regarding UNAUTHORISED DEBIT order that deducted no response or resolution. Nangamsto email advising me about their findings and i rep**** with proof email regarding cancellation that was sent to Client Services on the 27 June 2024 and according to call center consultant she advised that debit order was sent the 29 June and she will escalated it till now no feedback, i even requested Nangamstos to send me call recordings till now no response instead got reminder to go for test despite of informing the lady ive cancelled the policy more than two weeks ago. Still waiting for refund!