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cedric C

1 reviews | Active since Mar 2017

11 Feb 2021, 08:39

Unable to cancel

Good day. I don't like leaving reviews here but i feel it's the only place i get a response. I have been trying to cancel my policy as i cannot afford it any longer. I have tried various means of communications in order to get this done. I have sent an email to client services, used their "contact us" feature and even tried calling them. I am getting fed up to the point of me wanting to put a stop order in in order to get a response.

In this time i get a sms every second day of 1life advertising something.

If you read this 1life, please contwct me so we can get this sorted.

Regards Cedric

0
Replies (1)
1Life
1Life's reply11 Feb 2021, 10:42
Official
Hi Cedric, 

We are sorry to hear that you have not received assistance with cancelling your policy. Please note that a resolutions officer will contact you shortly to assist with this matter.

Kind regards,
The 1Life Team