SM
Sharon M
1 reviews | Active since Feb 2018
09 Sept 2026, 10:49
*****ulent transections
I'm really not impressed regarding this insurance that is scanning people worse part is that I'm a pensioner and they still deducting me money without my concern. It's more than 8months now trying to resolve this issue and I'm not getting any help. I need them to reimburse me every cent they have been taking from me for more than 8 months now .
Helpful (0)
Replies (1)0
Replies (1)
1Life's replyOfficial
09 Sept 2026, 12:19Hi Sharon,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the debit order deduction.1Life appreciate the opportunity to address your concerns. Please be assured that your complaint has been referred to our Complaints Resolution Team for assistance. A consultant will review the matter and make contact shortly. We regret the service experience you have encountered and thank you for your patience while we attend to your concerns. Kind regards,
1Life Complaints Resolution Team
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the debit order deduction.1Life appreciate the opportunity to address your concerns. Please be assured that your complaint has been referred to our Complaints Resolution Team for assistance. A consultant will review the matter and make contact shortly. We regret the service experience you have encountered and thank you for your patience while we attend to your concerns. Kind regards,
1Life Complaints Resolution Team
Best regards,
1Life's reply09 Sept 2026, 12:19
Official
Hi Sharon,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the debit order deduction.1Life appreciate the opportunity to address your concerns. Please be assured that your complaint has been referred to our Complaints Resolution Team for assistance. A consultant will review the matter and make contact shortly. We regret the service experience you have encountered and thank you for your patience while we attend to your concerns. Kind regards,
1Life Complaints Resolution Team
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the debit order deduction.1Life appreciate the opportunity to address your concerns. Please be assured that your complaint has been referred to our Complaints Resolution Team for assistance. A consultant will review the matter and make contact shortly. We regret the service experience you have encountered and thank you for your patience while we attend to your concerns. Kind regards,
1Life Complaints Resolution Team
Best regards,