******* ***** your premuims

My wife has a policy with 1life. They took her money now that she has cancer they finding every excuse in the book not to pay. All documents as requested was submitted. This person Freddie handling the matter does not even bother to update us and now he is on leave and nobody can tell us anything and they say he doesn't update anything on system. It's the third month now. I am in contact with the ombudsmen and they say normally it should not take more that 30 days. I have reported to ombudsmen and my attorney now i am going to sue their asses off. They ***** from us but the service they provided I will not advise anyone to take a policy with them because the claims Handlers and attitude is disguising I think they treat clients according to the race of the person. If you Indian you must take back seat