CM
Chantelle M

1 reviews | Active since Mar 2015

31 Mar 2015, 11:11

Telephonic sale consultant

The Telephonic sale consultant that assist me with the process to obtain a quote for life insurance was exceptionally friendly, courteous and very helpful.<br> <br> The process and list of question required to obtain a quotation is long, 1 life should consider a shorter assessment for a pre-quote/estimate. If the customer is interested then continue with all medical questions etc for final quotation. The telephonic consultant's time may be wasted by people looking for a comparative quotation but are not interested in taking out the policy immediately.<br>

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Replies (1)
1Life
1Life's reply07 Apr 2015, 08:26
Official
Hello Chantelle#4,

Thank you for taking the time to compliment Shantai on the service you received from her.

We are happy to know that she helped you with a quotation in a helpful and friendly manner.

1Life strives to provide the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Shantai and the rest of the 1Life Team.

Kind Regards,
Kenan Angrik.