DR
Danila R
1 reviews | Active since Mar 2009
02 Apr 2015, 14:34
STOP with the messages!!!!!
Ok so I cancelled all my 1 life policies a month ago, first I received an sms EVERYDAY for about two weeks advising that my premiums was not paid. I then went through the call centre who said I should just send an email of the cancellation. I did that now EVERYDAY I receive an email advising that my policy has been cancelled.. I KNOW!!!! and thank goodness for that! STOP EMAILING ME!!!! damit man!!!
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Replies (1)
1Life's replyOfficial
02 Apr 2015, 16:02Hello nilla,
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you with no success.
We will revert with feedback in due course.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter, kindly contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you with no success.
We will revert with feedback in due course.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter, kindly contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
1Life's reply02 Apr 2015, 16:02
Official
Hello nilla,
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you with no success.
We will revert with feedback in due course.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter, kindly contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.
Thank you for bringing this matter to our attention.
I have been informed that a consultant has contacted you with no success.
We will revert with feedback in due course.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter, kindly contact our Resolutions Department on ***.
Kind Regards,
Kenan Angrik.