She just made my day in a way that i had forgotten that i'm taking a life insurance policy.

She explained the service that 1life is rendering,how it will save my money and the benefits in a way that i can't define...\Beyond Excellent""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;914271;823422;12;2;0;1;0;0;2;15/11/06 8:04;1343;NULL;15/11/04 11:26;15/11/04 9:41;Worst Medical Insurance Ever!!!;;Lynette , Chantel, Bobby;;Never ever go to Affinity Health they are the worst, they are just a money making business. You have to pay every month and when you need to get medicine they don't cover it. My two year old daughter needs to get her tonsils to be removed and need to stay over night because her tonsils is so bad so its a 24 hour procedure not a day procedure and they are declining authorisation for the hospital they don't care because it's not their child that is so sick every month. We have followed all the procedures that they wanted us to follow just to get the door slammed in our faces. They don't care about people, they are just after your money, so go and think twice before joining them, rather go to a other health insurance who will be willing to help you and your children. Can't believe this people can sleep at night . Will never ever refer affinity to anyone, they are useless. Don't waste your time. And they never call you back, I had to phone them every single time. Pathetic;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;521975;67;21;2;0;1;0;0;2;16/01/06 11:04;1343;4;15/11/04 14:26;15/11/04 12:41;No one can give me answers to my questions;8,31E+12;Belinda Hunt ;***;I lodged a complaint with Old Mutual more that a month ago , no one has called me or given me an explanation or response to my questions. Instead Belinda Hunt sends me an email to tell me about change of date on my debit.. what about the money debited? will i be reimbursed for it? an explanation as to y i was numerously debited in the first place would be a good start! u cant send me an email CALL me im your client! I have made investments with you people do u not give a damn about your clients! If i should take my investments else where u should let me know. im tired of not getting the response i want !! This is BAD customer service<br> Belinda Hunt STOP TRYING TO GIVE ME A QUICK SOLUTION AND GIVE ME ANSWERS;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844035;357;16;2;0;1;0;0;2;15/11/13 10:00;1343;NULL;15/11/12 13:30;15/11/12 11:37;Data charges;8,31E+12;Vodacom;***;No this ******** has to come to an end, this is not freakin funny anymore. I just complained about this **** yesterday on your feedback sms'es. I bought a once off 20mb data bundle, logged in to facebook and commented on one post, logged off and switched my data off. The next thing i get an sms stating that i have 4.55mb of data left, i have had enough of this ********! This is not a once of thing, it happens on numerous occasions and i am sick and fed up. Please fix this and i want data my bundle back immediately as much as i load airtime like crazy and but loads of data, i do not get anything from you people so i see no reason to be ****** of my money like this, i have been quiet for too long because i noticed this has been ongoing for the past three months, even if i load a bundle of 250mb within the same day of switching data on and off my data gets depleted like crazy. PLEASE FIX THIS NOW!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;408757;704391;9;5;0;1;0;0;5;15/11/20 11:22;1343;NULL;15/11/19 14:46;15/11/19 12:59;great serice;***0;ramasela;***;I would like thank ramasela for her great work she is a good asset to the miway group ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;796717;23;1;2;0;1;0;0;2;15/11/23 8:27;1343;NULL;15/11/20 11:57;15/11/20 10:04;Credit Card and Standard Bank;9,00E+12;;;Standard Bank is up to no good - how on earth when I have never bee charged for service fee on my vredit card when Stand Bank owes me money? ???<br> <br> I want to close ALL my accounts and move to another bank I do not care if they charge service fees!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;921866;23;1;2;0;1;0;0;2;15/11/27 7:21;1343;NULL;15/11/24 10:42;15/11/24 8:58;Shocking attitude !!!;15/078736;;***;Good morning,<br> I called your Insurance call centre to follow up on a claim and Rihad answered - very professional and helpful.<br> I was told that i was at the wrong department and he promptly gave me the correct number and transferred me.<br> I dialed ***and AUDREY answered the phone. I explained my problem and she then proceeded to tell me that i was at the wrong department again and that I was upset and shouldn't take it out on her !!!<br> Firstly I wasn't upset and secondly she told me I had a bad attitude and said good bye!!!!<br> I am disgusted with this type of bad attitude;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;554048;695373;25;2;0;1;0;0;2;15/11/25 13:34;1343;NULL;15/11/24 17:06;15/11/24 15:11;*****!;;;;I have now been waiting for my parcel since yesterday... Have had texts telling me that the parcel is due for delivery before 17.00 yesterday and then another text saying today before 17.00. As you can guess no parcel!!!!! Call centre tells me that they have been to my house 5 times today!? Funny enough, I work from home, been home all day and so have my ****. No sign of any delivery! Why lie??? This is shocking service. Its a birthday present that I need for tomorrow morning. *******! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;595704;893260;16;2;0;1;0;0;2;15/11/30 11:52;1343;NULL;15/11/26 15:21;15/11/26 13:29;MTN still not correcting query from September;3,91E+12;Tim;***;I logged a query (MTN REQ ***) on 10 September and rep**** a prompt reply from Tim. He promised to look at issuing credits for August and September overbilling, but nothing has appeared on my account since then. By my calculations the credit for August should be about R1629, and for September about R1789. To speed up getting my money back I told my bank to reverse certain payments, but MTN just redebited them, so I achieved nothing. Please will MTN finalise the actions which Tim promised me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;923722;28;1;2;1;1;5;3;5;15/11/30 13:07;1343;2;15/11/28 16:19;15/11/28 14:44;Dragon Pass and Priority Pass;5,51E+12;;***;I have been trying to get a Priority Pass card from ABSA for the last 2 months now. I initiated the request in Tzaneen and have followed up at a string of branches in the Johannesburg area and most recently Clearwater Mall branch. Not one consultant has a clue how a client goes about accessing this card.<br> <br> It appears that Dragon Pass in the UK are now the vendors for the airport lounge card. I have contacted Dragon Pass by telephone ***and through the website [URL Removed] both given to me by ABSA staff, and at both ends I am not registered. I have visited branches on numerous occasions to request that ABSA register me with Dragon Pass but they have no clue on what to do, even after phoning Platinum and Card Divisions, I am always sent off to register myself which is impossible to do.<br> <br> So the question is: is this a product available to ABSA customers or do I have to open an account at another bank to get this service. I notice that I am not the only customer experiencing this pathetic service, have any of you had any success?<br> <br> Michael Coetzee;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;923797;188;16;2;0;1;0;0;2;15/11/30 7:51;1343;NULL;14/08/31 0:00;15/11/29 9:28;*********** service by cell c employees;8,11E+12;Cell C ;***;I had a cell phone contract with cell c for 24 months of which ended last year August, I called in to tell that I do not want to continue with the contract and I have finished my 24 months period and it's paid up. I specifically told the consultant that I want to be on prepaid I DO NOT WANT the contract anymore and the consultant did that change me to prepaid, now last week I went to apply for a loan at Old Mutual, only to find out cell c has me listed under Buereu. I called the for the whole week they kept on transferring me form one person to another, only to find that my cancellation of the contract was never sent to their legal department by the person that helped me last year. What make me angry is the fact that I'm listed for a contract I don't even have and haven't beed on a contract for a year now. Cell C has damaged my credit record for something I don't even have with them.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;923818;33;1;2;0;1;0;0;2;15/11/30 10:31;1343;NULL;15/11/29 13:56;15/11/29 12:08;Bank account frozen!!! No warning given!!!;7,11E+12;;***;My account was frozen with no prior warning. When I called in, they told me it was due to me not submitted a proof of address and ID, WHICH they already have, considering that I was a customer for long already. The only change was when a consultant phoned me and offered to upgrade my account to Gold Cheque. <br> At no point at this stage, was I advised to submit my proof of address and ID again. I did not see the reason anyway, considering that I was not applying for a new account and they already had my details.<br> After my account was frozen, called them and they advised the reason... they needed these details.<br> Apparently they informed me via sms. I have not received this sms they claim to have sent. I do however feel that a query of this serious nature, requires a consultant to PHONE the customer to inform them!!!<br> I have now submitted the documents to FICAdocs@...<br> Now with my account being frozen, I have to wait, my salary is inaccessible.. and I find this totally unacceptable!!! <br> Please resolve this issue ASAP!!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;784051;85;16;2;0;1;0;0;2;15/12/01 10:57;1343;NULL;15/11/30 14:30;15/11/30 12:34;STILL NO RESPONSE FROM ANY AUTOPAGE!!! BAD SERVICE;5,61E+12;SLINDILE;***;Still no response from Autopage. Keep on phoning and speaking to Slindile. Same answer. Still waiting for the stock. Slindile will phone them again today and return the call. That I still want to see. I'm really fed up with this whole situation.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;587610;359;20;2;0;1;0;0;2;15/12/03 10:58;1343;NULL;15/11/29 0:00;15/12/01 12:35;Unsatisfactory service ;;Manager;***;On Sunday morning me and my family went past the drive thru to order breakfast. the lady taking the order was not really paying attention to my order and I had to repeat the order twice. When I got to the next window to pay they had got the order incorrect. The lady was then quite rude and had a bad attitude because of my wife complaining that the order was taken incorrectly after confirming it twice. And I heard them in the kitchen talking negatively about my wife. I did not see the lady's name badge, I asked the one employer Gugu what her name was and she said it was Kina. Unfortunately I do not have all their names.<br> I just feel that this was unnecessary and could of been easily avoided.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925421;548;20;2;0;0;0;0;2;15/12/03 11:22;1343;NULL;15/12/02 14:23;15/12/02 12:59; Steers in Kostr the serviice is disgusti;;Owner;***;I went past Steers in Kostr in (NW),these guys are stl in the apatheid times the Owner a blond old lady was busy toching our food wt very dirty clothes n not wearing a mop cap my order was the wednesday special I got my burgers wt no cheese n this is for the third time its happening please Famous Brand take action on this outlet cos they taking advantage cos its the only Steers in that small town dragging Famous brands name in the mud... ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;923410;28;1;2;0;1;0;0;2;15/12/07 13:40;1343;NULL;15/12/04 17:10;15/12/04 15:17;Worst bank EVER! ;***;;***;I have had my Platinum ABSA account for 1 month! In this 1 month, i am on my 4th card & 100th trip to the branch! Some trips to the branch have been 3 to 4 trips in 1 day. <br> This is frustrating, my card is unusable! It's blocked 24/7!!!! There's never an explanation! My account at those times cannot transfer or receive funds via Internet banking! <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;927204;748443;9;2;0;1;0;0;2;15/12/08 10:59;1343;NULL;15/12/07 14:32;15/12/07 12:36;wan betaaling;cs029331;;***;wie dit mag aan gaan<br> <br> ek is vreeslik ongelukkig<br> my polis is weer gekanseleer weens wan betaaling<br> <br> ek het telke male gebel en gese die vrou vir wie ek gewerk het het my nie betaal nie. ek het 1 desember by n nuwe firma begin werk. ek het mooi gevra gesoebat en gesmeek dat my polis nie gekanseleer moet word nie. ek het gese ek sal voor of op 24 desember my polis op datum he<br> <br> ek is intussen beroof en net na die eise deur gegee is is ek in kennis gestel dat my polis gekanselleer is<br> <br> so ek verloor nou al die pad.<br> <br> ek sal niemand aanbeveel nie ook nie aan raai om integrisure te gebruik nie. <br> <br> ek is bitter teleur gestel in die firma;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;928346;603;14;2;0;1;0;0;2;15/12/11 10:51;1343;NULL;15/12/09 14:15;15/12/09 12:28;Thanks for Ruining Christmas CNA;8,80E+12;Christina;***;I was so excited when I saw the black Friday sale from CNA - I had shopped at their stores for YEARS! I was excited to shop online with them and literally went through every single page of online goodies for sale. I placed my order for several presents that I was looking forward to giving to family and friends before they left (they don't live in Johannesburg) and the website, when I placed the order, said the order would be delivered within the week which was perfect. When the order didn't come I sent an email. After receiving no response I posted to Facebook and got a response that they would escalate. After not hearing back from them I sent another message and was told it was escalated again. I messaged again after hearing nothing and was told they would get back to me by the end of the day - nothing. That was almost every day last week. Yesterday I found a number for head office. I called and was told they would get back to me. Nothing. I phoned a managed earlier today - she was going to call back in half an hour nothing. I called again and tried to get a refund. I was told that there was a process so again nothing.<br> <br> Thanks CNA - That's what my XMAS is gonna be - Nothing. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;930040;748506;1;2;0;1;0;0;2;15/12/15 9:04;1343;NULL;15/12/02 10:32;15/12/14 10:41;bad service and attitude;8,41E+12;Themba Mazibo;***;i received a bad service from Themba Mazibo employee number 021608 he even offered to give me his omplyee number the attititude and service i received from capitec in kagiso mall it was really bad and i dont think ill ever go back to capitec bank, as i was treated like no one while i bring business to them ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;768685;711328;9;5;0;1;0;0;5;15/12/18 8:47;1343;NULL;15/12/17 12:18;15/12/17 10:24;Excellent service ;Oakl387618;Patricia Bester;;She processed my border letter as urgently as I needed it. Thanks Patricia. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;274241;548;20;2;0;1;0;0;2;15/12/21 9:47;1343;NULL;15/12/20 13:16;15/12/20 11:24;rude cashier at sanlam centre parow stores ;;;***;Wow i am disgusted by the attitude given by the cashier at Sanlam centre in parow i wanted a chicken ,avo and mayo roll was told they dnt have rolls when asking why the was no sign that indicates this as the fantastic four price was changed on the banner was told that they dnt have paper to indicate that they are out of stock but has alot to say in xhosa to his friends behind never going to a halaal steers ever got no respect for customers ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;934732;793962;16;2;0;1;0;0;2;15/12/31 16:40;1343;NULL;15/12/29 20:05;15/12/29 18:17;Being ****** of mobile data and bad attitude. ;9,80E+12;;***;For the past year my girlfriend has been having a problem with mobile data being depleted extremely fast - it depletes without her even using her mobile device. We've been in to the Telkom store in the Hemingways mall branch in East London, but being young persons, I can tell the employees do not take us seriously. At the end of the day, we spend about an hour in the store and have absolutely no progress on the matter. Just tonight she purchased 50mbs of mobile data and it was depleted in less than 10 minutes and she didn't even use her mobile device other than to send a message.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;299548;706283;16;2;0;1;0;0;2;16/01/05 11:05;1343;NULL;16/01/03 14:37;16/01/03 12:42;********** DEBITS;6,81E+12;Accounts dept;***;After 24 months of shocking service I decided to give the required 20 days notice to terminate my contract. That was early October 2015. Despite numerous lengthy calls and emails I am still debited each month for a service I don't use. All assurances from help desk to get sorted out, month after month, are for nothing<br> <br> Do not use these guys. Service levels are really bad and people answering phones don't know anything;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;935602;720639;14;2;1;1;5;3;5;16/01/04 13:21;1343;2;16/01/03 16:27;16/01/03 14:58;2 months later still no resolution;8,81E+12;ntosh;***;i purchased a hisense phone from fashion express in gugulethu, less than 2 month later touch screen was unresponsive. on the 16-11-2015 took device back and was advised by Vuyo it would be sent for repair and ill be contact when repair completed. 4 weeks later went to store and was now advised by Mbali they meant to contact me as apparently vodacom sent device back to store saying needed all the accessories to repair phone. only accessory missing was headphones nd i brought themthr same day. 6 weeks returned to store again where Ntosh told me device is with vodacom again nd can not provide me with timescales as to how long it will take could even be 2 month which i said was unacceptable not that she was bothered. called vodacon and the dont repair hisense devices went to store today and found Ntosh who basicalled **** to my face and flocked me off . my phones has not even left for repairs and as she showed it to me saying they dont control when hisense pick up the device. this after i caught her in a lie about device being with vodacom. Im now beyond appauled and either want a new device or my money returned. the service i received is digusting;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;912501;23;1;2;0;1;0;0;2;16/01/12 9:05;1343;NULL;16/01/11 12:24;16/01/11 10:42;ATM DEPOSIT;8,21E+12;BRANCH ;***;Went to the branch and did an ATM deposit... did the deposit and ATM went offline. went into the bank to complain and I was advised the complaint will be resolved and the customer I made the deposit to will get the money cleared latest tomorrow.. I called the head office to lodge complain and I wanted to know how would I know if my complain has been resolved and whether the same amount I deposited will be deposited into the clients account... I was advised there would be no way of knowing what amounts would be paid as this is not my account<br> <br> I also asked if I would be given any documentation on the company letterhead to send to the person I was sending money to, to make them aware of my deposit and I was advised there would be nothing I would received<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;865613;167;23;2;0;1;0;0;2;16/01/18 15:08;1343;NULL;16/01/14 18:42;16/01/14 16:45;no response ;8,71E+12;;***;i report my case on the on the 20 Dec and the 21 Dec my complaint was acknowledged with feedback stating that a consultation will contact me to address my complaint but to date no one has contacted. really what does one have to do to get just statement emailed to them, is it necessary for client to log a complaint for such things, please get your act together and EMAIL ME THE STATEMENT....disgusting service indeed ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;239237;767825;13;2;0;1;0;0;2;16/01/20 8:38;1343;NULL;16/01/19 11:54;16/01/19 10:15;BRAND NEW Unreliable vehicle sold to me;6,91E+12;Imperial Vehicle Importers;***;I was nice with Chery until today, and NO MORE NICE FROM ME<br> <br> <br> This morning 6h15 I was on my way to Johannesburg when ONCE AGAIN THIS SO CALLED NEW VEHICLE OF CHERY gave me problems and had to travel 20km per hour on Main Reef Road. (THIS MADE ME NOT ATTEND A VERY IMPORTANT MEETING THIS MORNING)<br> <br> This is not the first time this happened and for a BRAND NEW CAR this really stinks. Email send to Natalie Mosterd. Previous email of September 2015 addressing this **** going on with this vehicle.<br> <br> I AM NOT PREPARED TO GO ON LIKE THIS - STRUGGLING AND FEEL THAT PRINCESS CROSSING SERVICE CENTRE SHOULD NOT GET THE ****OUT FROM ME BUT CHERY IS DOING NOTHING FOR ME AT THE MOMENT AND I WILL TAKE ALL THE PROOF TO NEWS PAPERS AND OMBUDSMAN IF NEEDED.<br> <br> This car that I bought to be reliable is not near reliable for a female to use in traffic - My previous vehicle (Fiat Panda) is much more reliable that this ****<br> <br> Someone from Chery needs to contact me very urgent to discuss this. This car has only 9500km on the clock<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941490;704391;9;5;0;1;0;0;5;16/01/22 10:39;1343;NULL;16/01/19 14:01;16/01/19 12:16;awesome;8,80E+12;tshifhiwa mampiswana;***;he answered all my questions, and rep**** as fast as possible. he helped me tackle my worries with a speed of a jet... smiling. ii am just greatful for his assistance. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;942747;772887;4;5;0;1;0;0;5;16/01/28 7:21;1343;NULL;16/01/22 10:50;16/01/22 8:58;Great service!;6,30E+12;rajeev;***;Great service, arrived on time, efficient work and resolved issues promptly<br> <br> <br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;156884;748506;1;2;0;1;0;0;2;16/01/25 9:09;1343;NULL;16/01/23 12:42;16/01/23 10:46;Debit Orders that do not go through;6,51E+12;;***;Good day. I have a problem with Capitec Bank not sending an sms when a debit order does not go through on my account. I've got sms service at Capitec Bank and I need to know when a debit order does not get paid.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;943633;704391;9;5;0;1;0;0;5;16/01/27 10:57;1343;NULL;16/01/25 14:15;16/01/25 12:34;Spectacular and outstanding customer service ;8,31E+12;Zandile;***;Assisted me in updating and confirming details attaining to my account ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;944175;55;14;2;0;1;0;0;2;16/01/28 11:51;1343;NULL;16/01/26 15:03;16/01/26 13:28;unhappy with the services from their customer care;;nelly and mergy customer care surpervisors;***;i bought school shirts and now are damaged ,when i took them back to edgars they did not want to take them back and insterd of them helping me they ( NELLY ) sent me to Maphonya mall and said when i get there i must ask for (BONGANE OR MERGY) , i'm so angry because i had to drive from jabulane mall to maphonya mall to be helped with a damaged goods and still had to spend 2 hours in store before i get helped ( the wast part is that im highly pregnant ) and i'm not even allowed to use staff toilets i had to walk in and out the store just to go to the ladies room;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;515443;893260;16;2;0;1;0;0;2;16/01/27 18:13;1343;NULL;16/01/26 21:46;16/01/26 19:50;Deception ;501124;;***;on the 24-01-2016 between the hours of 12 and 1pm, Philip Galliford, son of Mrs Cecilia Galliford went online to try upgrade the *** number. it was decided that she wanted your black berry leap and samsung tablet.<br> [URL Removed]<br> <br> I than got a phone call on Monday, your gentleman asked to speak to My mother in law and I explained to him that he would have to call the alternative number that was registered on your website. He than attempted to tell me that they do not have the phone and they dont know when they are getting stock. My reply to him was that he was to source the phone from one of the other branches.<br> <br> I have now logged online only to find that the 'order history' is empty and the wish list has been cleared.<br> <br> Your pamphlets that we received from your MTN store in the Reds mall centurion still offers the deal. Your website shows no notification of there being an issue with the phone or the fact that it is out of stock. When speaking to a graphic and web designer it was explained that changes on a website should take a matter of an hour tops to make changes.<br> <br> Please inform us when the upgrade will be completed;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;932121;25;1;2;0;1;0;0;2;15/12/20 19:46;1342;NULL;15/12/19 23:02;15/12/19 21:24;Debit order deducted early despite lack of consent;8,61E+12;Personal loans;***;On the 19th of November I received an sms saying they would deduct the debit order for my loan on the 18th of December and I should reply with an alternate date should this not suit me. I immediately rep**** to say the deduction should only occur on the normal date and not the earlier date, as I do not receive my salary for December early, only at the end of the month th. Despite my instructions, they deducted the money anyway on the 18th of December. I contacted the call center and the agent informed me that the deduction would be reversed the next day and would reflect immediately, but this has not happened. She also requested that I send an email with proof of the deduction. The email address she gave me bounced back so I sent it to the personal loans department directly. I am going on holiday for Christmas and am unable to do so without the money they've deducted so need these funds to be sent back to me urgently to avoid me losing further money by having to cancel my travel plans due to lack of funds for the trip. This is extremely urgent.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;333577;212;14;2;0;1;0;0;2;15/02/03 9:17;1342;NULL;15/01/28 12:16;15/01/28 10:55;Handed over to debtors with no formal notification;***7 327;;***;AccNo: ***7 327, R 1 524. Paid: Stdband, 070 296 839, current, 020009.<br> <br> My sister got unemployed, took over her foschni account debt. At the time it was R1524 outstanding in 2013. Started arranging and made payment into the above paid to account. Paid the whole R1524 over a certain period without taking note that there were charges every month added as I was paying. The charges had accumulated and was not aware. My little sister was not notified about charges only until May 2014, the last payment I did was in February 2014. The next time they called her was few weeks ago to tell her account is handed over to the debtors, a week later she was summoned to pay within 7 days. and the amount had gone up to R 2 138. 34. <br> <br> Issue is why they took 7 months not notifying her of her debt until it accumulated so much charges and then be told that she has been handed over to attorneys and has to pay within 7 days. Proper procedures where not adhered to with regards to notifying a customer of their debts. This is not acceptable, they even changed the initial attorneys I was negotiating paying terms with initially, they have handed over to different attorney. We are not going to pay;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;755414;748542;14;2;0;1;0;0;2;15/01/29 14:40;1342;NULL;15/01/28 17:47;15/01/28 16:18;poor service;8,61E+12;;***;Yet another disappointing trip to shoprite.As i was buying a few things some of my good were placed on the side without any explanation after enquiries the rude and passive teller only notifies me the goods where on the system.instead of trying to find a solution or atleast calling someone to help with this dilemma of mine this lady informs me that its not her job.i really dont understand wherether shoprite gives these people any customer care training.,what infuriated me was her supervisor instead of helping me out directs me to the suggestion book! Really! i would have not gone and took the damn goods from the shelve if i didn't need them.....disappointed yet again and never again will i set foot in that shop;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;809718;357;16;2;0;1;0;0;2;15/02/06 12:28;1342;NULL;15/01/29 15:21;15/01/29 14:06;S5 Mini badly repaired! Not willing to repair!;7,31E+12;;***1;Since I've had my contract S5 mini it has had problems! The first repair was on the screen, It was put back poorly, it's skew and the screen overlaps the phone! That was not the worst part, that happend in the first few weeks sice I got the phone. Now the volume button broke. I took the phone back AGAIN they had it for a few days and now they say it's water damage, but it's a water resistant phone according to the information page it can be submerged 1m for 30 minutes. They say the repair must be paid my me R2500. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;370041;823243;32;2;0;1;0;0;2;15/02/12 8:11;1342;NULL;15/02/02 11:41;15/02/02 9:49;Nico Mokgoko making empty promises;5,40E+12;Nico Mokgoko/ Sisi Mpye;***;Wow. Its has been more than a week since my last complaint . I have been told by Nico Mokgoko that he will feedback me with more infomation regarding my moms reported case of no Penson payout todate since SEP 2014. When i look at the number of comaplaints and the way he closes it i dont believe he is sincere. Most of the cases was logged last year(some 8months) will just feedback to provide feedback from Nico Mokgoko. Not doing his real job by providing relevant feedback such as how long is it going to take your Department to pay my moms pension money. In the meantime no response from Sisi Mpye.just read receipts from her office. You guys suck.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;792845;23;1;2;1;1;5;3;5;15/02/09 7:03;1342;1;15/02/06 10:29;15/02/06 8:41;************** AGAINST PERMANENT RESIDENTS ;DN389418;;***;We are SA permanent residents,app**** for ID's and because of home affairs they are not yet out.<br> We app**** for a home loan 2 weeks ago,Standard bank came back with a 50% loan grant.Surely as first time home owners where are we supposed to get the other 50% plus additional transfer and bond fees.<br> Isn't this a way of just saying loan declined,because they do know that it is difficult for one to raise the other R1 million.<br> We are Standard bank clients,and I thought according to the new law all perm residents are now treated as SA residents.But this is not the case with Standard bank.<br> Both our income combined is around R112 000 per month,and still they say we cannot afford.The notes why we got 50% are not clear.<br> Please Standard Bank reconsider!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;289718;793962;16;2;0;1;0;0;2;15/02/09 11:06;1342;NULL;15/02/06 14:34;15/02/06 12:44;Call centre and service levels a joke;***;;***;I called Telkom on Monday 02 Feb 2015 to have my ADSL and land-line relocated to my previous address. I firstly had to wait 2 hours to speak to a consultant, who was ***********, rude and just seemed uninterested to provide any service. After a painful 30 minute conversation, he tells me that a technician has to come out to the new premises, even though there that is where my ADSL and land-line was previously installed. He very rudely informed me that a technician will be out in 2 working days to rectify the problem. It is now Friday 06 Feb 2015 and i call back to find out whats the delay. After holding for 1 hour, i speak to another *********** call centre agent, who tells me that there is actually no date booked for a technician to come to my premises. I ask her to check and find out what is the delay and give me a time frame. She tells me to hold on and then hangs up the phone.<br> Is this how Telkom deals with their customers?<br> They have my mobile number on their system, if she mistakenly cut the call, why did she not call me back?<br> <br> I am thoroughly disappointed in Telkom's service, which has seen a rapid decline since i joined in May 2014.<br> <br> I will soon no longer be a customer.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;77235;269;14;2;0;1;0;0;2;15/02/09 8:23;1342;NULL;15/02/07 11:45;15/02/07 10:01;Spent 1/2 Hour with a security messup;;Mr Martin;***;Today, 9am. Purchase 2 Garden Umbrellas and a Steam Iron. Only R350. Pay at the cashier. Her machine did not print a till slip receipt. She went to the Manager, Mr Martin, and he printed a Cash & Carry receipt with the amount and he signed it. Security would not let me out with his signature. Had to go back to the cashier and Mr Martin. He ran around to find a Manual Customer Delivery Note Book. Now back to the security at the exit and the 3 items are written onto this delivery note. No values are written on it to match the cost of the items against the signed receipt. What a waste of time. Is he a Puppet Manager with no authority, or what? Does Security need training, or what? They will never see me there again. Ever!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813491;793962;16;2;0;1;0;0;2;15/02/09 15:24;1342;NULL;15/02/07 18:48;15/02/07 17:02;*********** Telkom employees Rustenburg;Telkom Uncapped;;***;I've been with Telkom for 4 months now, and not one month has been a pleasure. The day i signed up I was told that my debit order can't be created due to my branch code not existing, after a few minutes of struggling I was told that everything is fine and my debit order will be deducted every month on the first. The first came and went, nothing happened. Several debit orders went through and i wasn't sure wheter Telkom had deducted my money.<br> On the 9th of that month I recieved phone calls from telkom telling me that I need to pay up or i will be take to court, I went back to the store and they told me that i need to provide my details again so that they could set up the debit order again. I paid at PnP and the next month came, yet no debit order. Got another threatening message and went back to the store only to be told that my debit order date was set to be on the 10th of each month, how absurd.<br> <br> I paid at Pnp again.<br> <br> February came and twice the initial amount had been deducted from my account. I furiously went back to the store and the employee who helped me sign up went off on me, shouting at me because i called him incompotent. Please respond for more details.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;279113;717252;20;2;0;1;0;0;2;15/02/09 9:12;1342;NULL;15/02/08 12:44;15/02/08 10:50;bad service;;manager;***;I am a loyal customer of Maxis Kollonade and visit maxis on a weekly basis<br> My past two expreriences was really the last straw<br> The waitress is not interested in hearing my order out and start to walk away while I am talking to her<br> I waited 25 minutes for a simple breakfast with coffee so bad that it is not compareable to Mug a Bean <br> I left the Maxis on two occasion without having my breakfast and a waiter demanding I must pay for a half drank cup of really bad coffee(maxis coffee)<br> needless to say-you losse a very loyal customer;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;814163;893260;16;2;0;1;0;0;2;15/02/20 15:46;1342;NULL;15/02/09 19:02;15/02/09 17:24;Rica;A***;warren;***;I added a data sim card to my existing contract and after i received my simcard expected the normal 2-3 hour waiting period. Only to find out 5 hours later that the sim was rica barred and it can only be done at the store. The phone number on my receipt *** does not get answered after i tried phoning the store 15 times. This is unacceptable as i know cards must be rica but the saleperson could have informed me that i had to do it. The matter that no one answers the store telephone number is also unacceptable;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;397929;1132;5;2;0;1;0;0;2;15/02/17 10:12;1342;NULL;15/02/13 13:39;15/02/13 11:50;Terrible customer service;;Unathi;;I booked five tickets through the Ster-Kinekor app last night. The money came off of my account and I received a notification from my bank advising me that it was deducted. As soon as I received that notification, the app showed that there was an error in my booking and I did not receive a confirmation email that my tickets had been booked. On the app, my seats that I booked were still available. I checked again and they were booked. I checked again and they were available.<br> I phoned the call centre and spoke to Unathi who told me that the funds were returned to my account and will reflect some time today. No funds yet. I then asked if she could book the tickets on the system until the funds reflect and I would then physically go to the cinema and pay. She said she could not as she was in Pretoria and the cinema was in Cape Town (no online system I assume?).<br> I then asked her what the solution was. After checking with her supervisor, she advised that the solution was for ME to contact MY bank and get them to release the funds asap. I then asked her if I should contact MY bank to solve THEIR APP'S problem and she said yes. Wow. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;272752;359;20;2;0;1;0;0;2;15/02/17 12:54;1342;NULL;15/02/15 17:09;15/02/16 14:32;Unfriendly and Disrespectful staff!!;;;***;I decided to order a few snack meals at kfc i.e hot wings, zinger & snack burgers. Meals that shouldn't take long to prepare and should be ready quickly. However, I waited about 15 mins for it and everyone else who ordered after me got their meals fast, within 5 minutes. I waited patiently for it and expected one of the staff to inform me of the cause of the delay since they could see that my meal order on the screen was ABNORMALLY LATE but nobody bothered to speak to me. Yet they could see I am the only one waiting for so long. Eventually I asked them to check on my order and to enquire about the delay but they just ignored me completely!!! They just looked at me, I handed the receipt to them but still said nothing!! No apologies, no information at all! I found this to be absolutely rude! Then I noticed my meal was ready and then left at the counter for one of them to hand out, but instead of making me first priority since I waited so long, they decided to hand out meals to everyone else who came after me then they gave it to me without a word. It seemed completely intentional yet I did not even argue or shout at them. These staff members need to be taught about customer service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;706818;720792;14;2;0;1;0;0;2;15/02/25 14:51;1342;NULL;15/02/23 18:23;15/02/23 16:29;Always trouble with E-books;8,31E+11;;***;I always have trouble with ebooks I buy from Kalahari. Always some license or user errors. If I buy a book from someone I own it, so what I do with it is my prerogative. If I buy a ebook it is the same, if I want to download it on more than one computer it is my choice. I paid for the book. And this happened to a friend of mine as well, so its not my digital editions that not working, the fault lies with Kalahari;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;797244;55;14;2;0;1;0;0;2;15/02/28 10:52;1342;NULL;15/02/25 14:16;15/02/25 12:30;NO REFUND FROM EDGARS;8,31E+12;Head Office;***;I was under debt review and paid of my Edgars account via my debt counseling as per order of the court. Somehow Edgars gave the wrong balance to the debt counselor and I overpaid my account with more than R1000. On the 28th of August 2014 I submitted all necessary forms to my debt counselor which they in turn forwarded to Edgars in order to ensure that Edgars refund me. And nothing.... In January 2015 I personally went into Edgars and asked them what was the problem. The guy phoned Head Office and he was told that I must again forward all the documentation to a Queen Ntoampe (email address [Email Removed] I forward all the documentation once again on the 5th of February 2015. I received a read report of the email on the same day. Up to this day, still nothing.... no feedback or anything as to whether all documentation were in order or what is going on. Why is this taking so long? I have to wait 5 months for my money??? Absolutely pathetic!!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;823368;499;18;2;0;1;0;0;2;15/03/13 11:33;1342;NULL;15/02/25 15:03;15/03/03 13:11;Package Lost;TC***ZA;;***;My mother sent me an urgent package from Fochville on the 18th of February, that was supposed to arrive in Nelspruit on the 20th AT THE LATEST.<br> It is now the 3rd of March, and still no package. After calling the call centre I was referred to my local office, which directed me to the call centre. After calling the post office in Fochville again, I was told that the package was scanned and sent out, but somehow never arrived at the Hub in Krugersdorp.<br> Enquiries got us nowhere, and the package is still listed as being 'In Transit'.<br> Now I understand why nobody uses the post office anymore.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;817562;85;16;2;0;1;0;0;2;15/03/05 7:46;1342;NULL;15/03/04 11:13;15/03/04 9:24;Failed to uphold committment once again!!!;8,60E+12;Accounts;***;Autopage Accounts department done a refund in Feb 2015, and it was not the full amount as per my dispute ***. Spoke to a gentlemen in the accounts department or complaints department and he advised that the second part of my refund will take place on the 1st March 2015? Really? As i guessed it did not happen. Now I am having to hold for 30-40 minutes again following up with Autopage AGAIN why I have not recieved my refund. This is so pathetic and I will NEVER EVER deal with Autopage in my life again or refer them to any of my friends and I will let everyone know just how pathetic Autopage is. Why can you guys not do what you have committed to do? Is it so hard to expect to have my Own money back that you incorrectly debited from my account. This is really shocking, Autopage should rather close down their mobile division as it does NOT work! It is however a great lesson learnt for me, you guys are highly inefficient and do not know what customer service is. Your phones just ring and ring and ring and ring... Like dealing with a goverment department seriously pathetic. I WANT MY MONEY BACK!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;822971;61;22;2;0;1;0;0;2;15/03/06 13:48;1342;NULL;15/03/05 17:10;15/03/05 15:26;new medical aid card not delivered;8,71E+12;;***;I gave birth in October and after several calls to Discovery I have still not received the new cards.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;825131;357;16;2;0;1;0;0;2;15/03/08 8:08;1342;NULL;14/04/07 11:18;15/03/07 9:46;Unbelievable!!!!!!;I***;Vodacom;***;Last year I went to Vodacom store Tygervalley. I asked for the settlement amount as I wanted to close account. I then paid the amount a few months later I was told I still owe them. I then said how much and they said sorry about the mistake account needs to be re-instated. I opted to continue as there was only a few months left, not what I was told before. Went online to check account and a new contract was opened up without me filling in any paperwork, my account went from 24 months to 40 plus months I called Vodacom they said go open up a case of *****, just to find out Vodacom opened up the new contract without my consent. They apologised sorted it out that's it. The sucker I am I went through so much trouble before decided to upgrade, now I cant upgrade because of the ***** case according to store in Tygervalley showing on my account, profile is messed up. Help meee!!!!!!!!! Unbelievable!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;329394;893260;16;2;0;1;0;0;2;15/03/13 9:05;1342;NULL;15/03/10 12:40;15/03/10 10:43;shame on you mtn- you dont even respond;7,51E+12;call centre;***;perhaps mtn needs a bit of the Cell C banner treatment. For six months i have been querying my bill with no response and today you suspend my service. Your service and treatment is beyond poor - its disgusting.<br> Next stop: legal action;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;826536;85;16;5;0;1;0;0;5;15/03/12 7:22;1342;NULL;15/03/11 10:49;15/03/11 9:00;overcharging ;***;;***;We received an account for R1800 as we signed up for a new contract in November 2014 with a black berry with BIS. We have been making use of this contract before without any problems. With the renewal account they charged me for data and we have never before been charged for data with BIS. Nobody is coming back to us about the query and now this month we received an account of R800 without any answers from Autopage or any credit. How can it take two months to contact a client about a query? If you try and phone them you can't get hold of them as you have to hold on for 30 min or more. When we went into the branch the person said that BIS is only for facebook etc and you can't use google. That is unheard of as we always had BIS and we could always use google without being charged for it. <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;223146;688279;14;2;0;1;0;0;2;15/03/12 12:51;1342;NULL;15/03/11 16:22;15/03/11 14:29;***** DISHONESTY;8,11E+12;Joshua Doore;***;Good day<br> <br> I am very disappointed. I saw on the Internet that Joshua Doore/Russels has a special on toasters, kettles and irons for R19.95 each. I called 10 stores and visited a few since the special started and all are out of stock how can this be. One of the branches that I called said that this could just be a way for the company to get people into the stores so that they end up buying something else. This is not right to advertise something and never having stock. I do not understand I called my five sisters and my mum and mother in-law as we don't all stay in the same area and they also went but no stock even my family in East london and were told they have and when they got there there isnt.Waisting there petrol money.<br> <br> I called Westgate Mall them telling me they had stock and to call *** to no avail and just got another number is this how business is done..<br> Called Retreat spoke to the stock clerk she said they never got stock they only had the old stock is this a gemic for customers to flood the store.<br> <br> When i asked for a rain check they said they dont do that what is happening when the stores are so dishonest,<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;810629;499;18;2;0;1;0;0;2;15/03/19 12:24;1342;NULL;15/03/17 14:45;15/03/17 14:02;Can't get hold of anyone to help me!;;;***;I get told by Durbanville Post Office that I must call Customs to sort out an invoice so that my held package can be released. They gave me 3 numbers to try:<br> *** (goes to a callback service)<br> *** (just rings and rings)<br> *** (also rings)<br> <br> I then looked up Cape Town: Cape Mail Centre on ***<br> And first attempt at phoning they told me I must phone International mail centre on *** which also (rang and rang) (case number ***)<br> I then phoned Cape Town Mail Centre again and after about 10min of waiting a lady from \Income Tax\"" answered -- great got put in the wrong queue (case number ***)<br> I then phoned AGAIN and she gave me the same numbers as post office gave me as well as 2 others)<br> I phoned the first number ***) twice and it redirected to CTI both times (even though the secretary said the number is different to what I dialled). Iv now been waiting on the line at *** (International Postal Services) for the past half an hour listening to how they are \""thankful\"" for my \""patience\"" and that my \""call is important\"" to them and that they will \""endeavor to answer the call as soon as possible\""<br> <br> Seriously wasting my time - unimpressed"""