JB
Jaco B

1 reviews | Active since Aug 2015

25 Aug 2015, 12:37

Service received for a claim submitted

When something as traumatic happens to a person (or family like mine). The last thing you want is lots of issues and concerns. I initially made contact with 1Life and was assisted by Mareliza Pretorius. How awesome was she! Assisted me quickly and kept in contact until the claim was handed over to Luichelle Naidoo. Whom was just as efficient! Constantly keeping me informed on the stance of the claim. What the next steps will be. Just so so awesome! I can't say thank you enough. Your service is really applaud-able! Thank you Luichelle and Mareliza, 1Life can be proud to have staff members like you!

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Replies (1)
1Life
1Life's reply25 Aug 2015, 14:52
Official
Hello JPBlng,

Thank you for taking the time to compliment Luichelle and Mareliza on the service you received from them.

We are happy to know that they assisted with your claim and always made sure to follow up and keep you informed.

1Life strives to provide the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Luichelle, Mareliza and the 1Life Team.

Kind Regards,
Resolutions Team.