*********** service received

A 1life consultant contacted me to re-instate my policy with telling me if i re-instate my policy i will get, R3000 voucher to use at checkers etc, he advised after our call i will get my policy documents nd i should download thier app to redeem my voucher - 6 days past without getting my policy documents and the voucher is still not available - i called yesterday spoke to a manager who advised they will get the recording of the call and get back to me i am highly disappointed withthe service received and the information given has not been verified as i habnt received my R3000 voucher.