PG
Porcia G

1 reviews | Active since Jul 2016

20 Jul 2016, 09:21

Service Excellence

<p>On 19/07/2016 I received mail through the post of a life policy I took out in 2011 which I could unfortunately not recall. I called 1Life and spoke with Bafana explained to him my dilemma and he was quick to calm me down explained the policy and by the end of the call I actually recollected the initial call where I decided to take out this life cover. Bafana you get the term customer service and you brought that word to life. Thank you for your service excellence and continue with it.</p>

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Replies (1)
1Life
1Life's reply20 Jul 2016, 10:28
Official

Thank you for taking the time to compliment Bafana on the service you received from him.

We are delighted to know that he was able to assist you in a satisfactory manner.

1Life strives to provide the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Bafana and the 1Life Team.

Kind Regards,

Resolutions Team.