*********** service

I previously complained at 1life about not receiving my rewards, the company contact me and advised they will get a call recording, their feedback took way longer then expected but i patiently waited on them, i received feedback from the complaints department after numerous emails i sent to Nikita Pillay. They provide me with feedback to say their consultate did not secify when i will receive my reward. I requested for the call and after listening to the call it was very loud and clear when 1lifes Consultant advised me on the call that i will receive my voucher after the call same day. I am highly disappointed with the service received from 1life. Consultants there are very *********** and i will definitely excalt this to the ombudsman.