1 reviews | Active since Jan 2017

24 Jan 2017, 14:20

Sa Consumer Complaints

<p>Good day</p> <p> </p> <p>I am apouled by the nature in which your client service agent speak to clients ,I call your call centre spoke to a Bafana who very rude with no idea on how to speak to cleint no telephone ettiquite at all this is very dissapointing for a company such as yoaurs to have such agent as your window truly disgusted in you 1life cleint services ….your response will be appreciated.</p> <p> </p> <p>Thank you</p> <p> </p> <p>Ronel</p>

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Replies (1)
1Life
1Life's reply06 Mar 2017, 15:58
Official

Thank you for bringing this matter to our attention.

May you kindly provide us with more details such as your ID number, policy number or contact details so that we can assist you.

Alternatively you may contact our Resolutions Team on ***.

Yours sincerely

Resolutions Team.