PS
Pox S

1 reviews | Active since Dec 2019

05 Nov 2020, 10:55

Rude Call Centre Agents

Just to advice your company, you need to train your call Centre agents on call etiquette. I've had 2 agents call me and they were rude when I declined to give me quotations. One even hung up on me.

This doesn't want me to desire to work with 1Life should I need any future services.

0
Replies (1)
1Life
1Life's reply06 Nov 2020, 10:25
Official
 Hi Pox

Thank you so much for bringing this matter to our attention.

May you please kindly provide your cellphone number on the comment box below as we are unable to view your details on Hello Peter and a resolutions consultant will contact you to discuss the concerns you may have.

Kind regards
The 1Life Team MM