SM
Susan M

1 reviews | Active since Aug 2015

20 Aug 2015, 09:57

Retrenched and now plundered

I was retrenched and stopped working at the end of May. At the end of June I phoned the call centre and asked them to discontinue my policy. I was shocked when I tried to withdraw money for food this morning and found that all the remaining money in my account (R700) had been taken to cover the premiums for the last two months. I am a single mother with no income at the moment who is in a desperate situation. I think this is very unfair.<br> <br> Susan

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Replies (1)
1Life
1Life's reply21 Aug 2015, 13:25
Official
Hello SusanMVB,

Thank you for bringing this matter to our attention.

We have been trying to contact you regarding this matter with no success.

Please contact our Resolutions Department on ***so that we can assist you.

Kind regards
Resolutions Team