Rejected claim

I previously posted a review about 1life and they responded to me and even now they are rejected my claim stating that it was due to non disclosure and even on my first review I was fully aware if that hence I said it would help us alot if they atleast met us half way I gave us the premiums but they said that will happen so my dad was just giving them money every month for all those years to make them richer and they're customer service is horrible,on the last email I sent to them I asked if it was company procedure to still debit the deceased bank account even after the beneficiaries called to notify them that the account holder passed away? because that's exactly what happened.they are good and taking money but not good at giving money when it's due I wouldn't recommend anyone to join this company because I don't wish for any human being to go through what we went through because of 1life