1 reviews | Active since Jan 2016

14 Apr 2016, 11:04

Protection of Personal Information

Got a message from number *** this morning (14/04/2016) at 8:27 am, message: Reply Yes and protect family today with 1Life. get R200 000 life cover from as little as R160.00. No medicals! Stop to opt out T&amp;C Profile dep FSP2467. Rep**** Yes at 8.30 because i was curious. first call from ***, call missed. second call *** i answered. Telemarketer wants to sell me life cover. i questioned him about the about Protection of Personal Information and about his credentials , he cut the call. Called number ***1Life and spoke to telemarketer Caleb stated my complain and he is from Nedbank Direct.<br> My Question is WHY IS PROTECTION OF PERSONAL INFORMATION act 2103 being VIOLATED. Govt. Gazette<br> No. 37067. I did not give any company permission to distribute my personal information.<br> PLEASE NOTE: I AM NOT A BONA FIDE CLIENT OF 1LIFE

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Replies (1)
1Life
1Life's reply18 Apr 2016, 12:54
Official
Hello Ramell,

Thank you for making us aware of the issues you have been experiencing.

A consultant has contacted you in order to address the matter.

As discussed, the matter has been referred to the Marketing Department for further investigation and feedback will be provided in due course.

We do apologise for the inconvenience that was caused.

Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.

Kind Regards,
Resolutions Team.