bL
betty L
1 reviews | Active since May 2017
08 Feb 2022, 15:57
Premiums not collected on time
Am experiencing a huge problem with this insurer and scared should I die what will happen I have been calling the call centre but I don't get solution thy debit my acc anytime it suits them not on the date we agreed on and my fear is they will be saying my premiums were not paid were else it's not my fault but their unprofessionalizim I regret why I took life cover with u guys and taking this further
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Replies (1)1Life's replyOfficial
08 Feb 2022, 16:20Hi Betty,
Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to discuss the concern that you may have.
Kind regards,
The 1Life Team.
Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to discuss the concern that you may have.
Kind regards,
The 1Life Team.
1Life's reply08 Feb 2022, 16:20
Official
Hi Betty,
Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to discuss the concern that you may have.
Kind regards,
The 1Life Team.
Thank you for bringing this matter into our attention. Please note that a resolutions officer will contact you to discuss the concern that you may have.
Kind regards,
The 1Life Team.
