Premium up by 35%

A C Botha ID ***.

I realized that my premium went up the other day by 35%. When I made inquiries it was a kind of you can be glad it was so little attitude.

I then asked to cancel my policy because it simply got too expensive. I was then contacted by a staff member giving me 2 options of reduced cover with reduced premium. The ratio of that was so little , think about R50 for more than 50% less cover, which I queried.

Upto today, nobody came back to me. I did reply to the person who send me the mail and also the the general mail box, still no reply. I keep on getting messages to rate their service. What service should I rate if there was no service?