BF
Beatrix F

1 reviews | Active since Nov 2015

09 Nov 2015, 11:07

Positive monday attitude and friendly service..

What a cheerful vibe on a monday morning from Roxsan Ernest, besides selling me an insurance policy she made it sound personal and related to me on a personal level, it felt as though she was tailor making an insurance policy for me..i'm sure anyone who heard me on the phone call would have assumed I was on the phone with a relative or friend cause the conversation was that relaxed...THANK YOU ROXSAN YOU ROCK!!!!<br> My monday didnt seem so bad after your call...KEEP IT UP!!!!<br> <br> <br> <br> <br> <br> <br>

0
Replies (1)
1Life
1Life's reply09 Nov 2015, 14:55
Official
Hello BJFeldman,

Thank you for taking the time to compliment Roxsan on the service she provided to you.

We are happy to know that she went the extra mile to assist you.

1Life strives to maintain the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Roxsan and the rest of the 1Life Team.

Kind Regards,
Resolutions Team.