LK
Lerato K
1 reviews | Active since Jun 2023
05 Jun 2023, 10:49
Poor service
I tried to cancel my insurance months ago but they kept on taking me pillar to post eventually they told me that itvis cancelled to my surprise they deduct R763 twice in one day in my account n that is my sons fees which they are saying it will only be returned after 7day*****r services I will never take an insurance with them again
Helpful (0)
Replies (3)0
Replies (3)
1Life's replyOfficial
05 Jun 2023, 13:25Hi Lerato
We are sorry to hear about the experience you have had. We have escalated the matter to our Resolutions team, and you will be contacted for further assistance.
Kind regards,
The 1Life Team
We are sorry to hear about the experience you have had. We have escalated the matter to our Resolutions team, and you will be contacted for further assistance.
Kind regards,
The 1Life Team
1Life's reply05 Jun 2023, 13:25
Official
Hi Lerato
We are sorry to hear about the experience you have had. We have escalated the matter to our Resolutions team, and you will be contacted for further assistance.
Kind regards,
The 1Life Team
We are sorry to hear about the experience you have had. We have escalated the matter to our Resolutions team, and you will be contacted for further assistance.
Kind regards,
The 1Life Team
LK
Lerato K's updateReviewer Update
05 Jun 2023, 15:45When I called myself to check how far is the process they told the will give me my premium back but now I get an email that they won't give me my money back ,my husband has insurances with you and I don't think we will be doing business with you going forward.
LK
Lerato K's update05 Jun 2023, 15:45
Reviewer Update
When I called myself to check how far is the process they told the will give me my premium back but now I get an email that they won't give me my money back ,my husband has insurances with you and I don't think we will be doing business with you going forward.
LK
Lerato K's updateReviewer Update
05 Jun 2023, 15:48Even with my car insurance I experienced problems when u were suppose to replace my tire.
LK
Lerato K's update05 Jun 2023, 15:48
Reviewer Update
Even with my car insurance I experienced problems when u were suppose to replace my tire.