sS
santina S
1 reviews | Active since Oct 2015
23 Oct 2015, 14:47
Poor Communication - Bad Service
Empty promises to refund my debit order, its now 3 weeks later and still I am waiting.<br> Not even an email from the manager Gundo, as promised, to confirm that payment will infact be done. ..
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Replies (1)
1Life's replyOfficial
27 Oct 2015, 10:54Hello santina.d,
Thank you for making us aware of your concerns.
A consultant has contacted you with no success.
We will call again during the course of the day in order to provide feedback.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
Thank you for making us aware of your concerns.
A consultant has contacted you with no success.
We will call again during the course of the day in order to provide feedback.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
1Life's reply27 Oct 2015, 10:54
Official
Hello santina.d,
Thank you for making us aware of your concerns.
A consultant has contacted you with no success.
We will call again during the course of the day in order to provide feedback.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.
Thank you for making us aware of your concerns.
A consultant has contacted you with no success.
We will call again during the course of the day in order to provide feedback.
We do apologise for the inconvenience that was caused.
Should you wish to discuss the matter further, please do not hesitate to contact our Resolutions Department on ***.
Kind Regards,
Resolutions Team.