NM
Nomthandazo M

1 reviews | Active since Jun 2015

19 Jun 2015, 10:44

policy upgrade

I was asking about the confusion of double debit frm my bank.. Nonhlanhla explained to me what causes dat and i was setisfied.she then reminded me abt the upgrade of my life insurance dat need an hiv test so dat it wl be updated to R750 00.00 . She was abled to update my contact n confirm my other dat if there was no change on it. I real appreciate that were able to even use my mother language so that evrything be in an understable manner. Im still happy to be the part of 1life direct family.. hope you wont give my children some difficult time when im gone when they to claim... lol.. jokely.. <br> thank u

0
Replies (1)
1Life
1Life's reply22 Jun 2015, 08:24
Official
Hello msebenin,

Thank you for taking the time to compliment Nonhlanhla on the service you received from her.

We are delighted to know that she helped with the required changes on your life insurance policy and also for making the process easier to understand.

1Life strives to provide the same level of service during every customer interaction.

It will be a pleasure to share your kind words with Nonhlanhla and the 1Life Team.

Kind Regards,
Kenan Angrik.

Best regards,