Policy premium review

Attended to by Thando. 1) Good listening skills and patience. 2) Offered to call back due to static line 3) Confirmed if I was the actual policy holder/owner 4) Considered and offered suggestions regarding my query to reduce premium 5) Consulted his colleagues or superiors to confirm what I desired. 6) It was a pleasure to have such a superb service. Keep it up and do it to all clients who come through your line.