Policy Claim

i Ntsukunyane Godfrey Lebesa i made a claim at 1Life Funeral cover. I have policy with 1life funeral (Policy No: ***) whereby i covered my Uncle since 2017 ID No: *** I have being paying this policy from 2017 until now. It is total update my Uncle past way on 23 June 2019 i **** a claim on the 27 of June 2019 i submitted all documents they want it to 1Life Funeral cover claim department. Until now i have never received any money from 1Life Funeral cover i have already buried my uncle by the money i borrowed from the people of which right now i'm under pressure to pay back those people please help me to get my claim policy from 1 Life Funeral cover. Contact No: *** (ID No: ***