nS
nhlanhla S
1 reviews | Active since Apr 2013
26 May 2015, 02:40
please get me off your data base
I'm so ****ed off by this company they are forcing me to be a member I wrote and faxed several e mails making it clear that I did not their life cover now they are debiting my account for the June initiation fee
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Replies (1)
1Life's replyOfficial
26 May 2015, 09:11Hello nhlekezasithole,
Thank you for bringing this matter to our attention.
I was informed that one of our consultants did contact you and the matter has since been resolved.
As per the conversation you had, your life insurance policy is now cancelled and no premiums will be going off your account going forth.
We do apologise for any inconvenience that this might have caused and we hope you were happy with the manner in which your complaint was handled.
Should you wish to discuss this matter further, please call our Resolutions Department on ***.
Yours sincerely
Kenan Angrik
Thank you for bringing this matter to our attention.
I was informed that one of our consultants did contact you and the matter has since been resolved.
As per the conversation you had, your life insurance policy is now cancelled and no premiums will be going off your account going forth.
We do apologise for any inconvenience that this might have caused and we hope you were happy with the manner in which your complaint was handled.
Should you wish to discuss this matter further, please call our Resolutions Department on ***.
Yours sincerely
Kenan Angrik
Best regards,
1Life's reply26 May 2015, 09:11
Official
Hello nhlekezasithole,
Thank you for bringing this matter to our attention.
I was informed that one of our consultants did contact you and the matter has since been resolved.
As per the conversation you had, your life insurance policy is now cancelled and no premiums will be going off your account going forth.
We do apologise for any inconvenience that this might have caused and we hope you were happy with the manner in which your complaint was handled.
Should you wish to discuss this matter further, please call our Resolutions Department on ***.
Yours sincerely
Kenan Angrik
Thank you for bringing this matter to our attention.
I was informed that one of our consultants did contact you and the matter has since been resolved.
As per the conversation you had, your life insurance policy is now cancelled and no premiums will be going off your account going forth.
We do apologise for any inconvenience that this might have caused and we hope you were happy with the manner in which your complaint was handled.
Should you wish to discuss this matter further, please call our Resolutions Department on ***.
Yours sincerely
Kenan Angrik
Best regards,