NM
Nompumelelo M
1 reviews | Active since Aug 2022
14 Jul 2025, 12:51
Payment of claim
Very disappointed in their service and customer care.Makes me question why they offer policies with certain benefits but come claim stage they come with stories.I am.still waiting for payment which the apparently paid over on the 25th of June but it is nowhere to be found.I have sent bankstatements showing such but they keep insisting they paid to who I have no idea.I have requested a proof of payment/decision letter but till this day no avail.Can someone from 1Life account for all this .Disappointed and irate customer.
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Replies (3)0
Replies (3)NM
Nompumelelo M's updateReviewer Update
14 Jul 2025, 14:26I will await the consultants feedback.
Kind Regards
Nompumelelo Marima
Kind Regards
Nompumelelo Marima
NM
Nompumelelo M's update14 Jul 2025, 14:26
Reviewer Update
I will await the consultants feedback.
Kind Regards
Nompumelelo Marima
Kind Regards
Nompumelelo Marima
NM
Nompumelelo M's updateReviewer Update
16 Jul 2025, 11:31I am still waiting for the email Cornel said he is sending an hour ago.Please advise
NM
Nompumelelo M's update16 Jul 2025, 11:31
Reviewer Update
I am still waiting for the email Cornel said he is sending an hour ago.Please advise
NM
Nompumelelo M's updateReviewer Update
16 Jul 2025, 23:52Can 1Life come back with a solution to me on what happened to the claim money they supposedly paid to my account but can't provide proof of payment for.This is really disappointing service to bereaved people in their time of need ,for a peace of mind which they purchased and paid for month on month without any problems.To go in circles for a month yet 1Life can't issue a proof of the payment they claim to have made.
Someone from 1Life account for this or are you guys now in a business of ****ming the vulnerable in society 🤔
Kind Regards
Nompumelelo Marima
Someone from 1Life account for this or are you guys now in a business of ****ming the vulnerable in society 🤔
Kind Regards
Nompumelelo Marima
NM
Nompumelelo M's update16 Jul 2025, 23:52
Reviewer Update
Can 1Life come back with a solution to me on what happened to the claim money they supposedly paid to my account but can't provide proof of payment for.This is really disappointing service to bereaved people in their time of need ,for a peace of mind which they purchased and paid for month on month without any problems.To go in circles for a month yet 1Life can't issue a proof of the payment they claim to have made.
Someone from 1Life account for this or are you guys now in a business of ****ming the vulnerable in society 🤔
Kind Regards
Nompumelelo Marima
Someone from 1Life account for this or are you guys now in a business of ****ming the vulnerable in society 🤔
Kind Regards
Nompumelelo Marima