VA
Vicky A

1 reviews | Active since Nov 2021

22 Nov 2021, 12:17

One more excuse for 1life

Absolute disgusting service! They would use ANY excuse not to pay out. After waiting 4 months they decline a claim due to "dimensia" when in actual favt my mother died due to natural causes.

0
Replies (3)
1Life
1Life's reply22 Nov 2021, 13:20
Official
Hi  Vicky,

We have since contacted you to discuss the concerns you may have.

Kind regards,
The 1Life Team 
VA
Vicky A's update22 Nov 2021, 13:22
Reviewer Update
Where we are still waiting on results to follow.
VA
Vicky A's update24 Nov 2021, 15:45
Reviewer Update
Thank you for dropping the phone while I still need to speak to you. I do not understand how you guys as a company see an intterupted phone call as an resolution to all of this.

Please get someone to phone me back ASAP seeing that the phone just keep on ringing when I try phoning.

***
Vicky.