One life is a big ****!!!!!!don't be a victim like I was

I explained to their agents I had found a cheaper insurance and can no longer afford theirs as I've lost my job and told them to close the insurance well clearly she didn't because ive just woken up to money being taken in my account money which I'm supposed to use for my daughter's school fees ,now I have to go to loan sharks to borrow money just because of them ,I'm literally in tears and don't know what to do ,please bring back my money