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elsa P

1 reviews | Active since Nov 2017

30 Apr 2018, 13:23

Noxolo- Professional Customer Care Agent

It gives me great pleasure to say that Noxolo has been a great help assisting me to update my funeral and life policy. She spoke clearly and with enthusiasm and could answer all my questions the previous agents/ consultants could not. She is definitely an asset to 1 Life Direct and should be promoted to a Trainer providing other agents with telephone etiquette.

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Replies (1)
1Life
1Life's reply30 Apr 2018, 13:52
Official

Thank you for taking your time to compliment Noxolo on the excellent service she provided to you.

Her diligence and understanding of customer’s needs enables her to provide excellent service at all times.

It will be our pleasure to share your compliment with Noxolo and the rest of the 1Life team.

Kind regards

1Life Resolutions team