NOT IMPRESSED WITH SERVICE

I'm not impressed with the service rendered, I have been calling from the beginning of February to find out whether I qualify for a claim. The 1st call the claims agent told me shell call me back because, its the 1st time she receives the type of query, she'll call me back after she gets more info. I waited until I had to call back after a week or 2. The 2nd agent said she'll email me some documents, am still waiting for that email to date.<br> This is not except able as I have been loyal to the company for a couple of years. <div><br></div><div><em>(Supplier name changed from First For Women Insurance to 1Life by Hellopeter.com)</em></div>