KH
Khanyisile H

1 reviews | Active since Jun 2021

26 Jul 2021, 13:16

Not impressed

Sent thorough a broker claim through their "brokerclaims" email ( ***) on the 20th of June 2021, called them to do follow ups on the claim...all their agents failed to assist me, each and every one of them keep transferring my call to *NOWHERE*! they literally hang up the calls and dont even bother getting back to me. I'm not impressed with their service.

0
Replies (2)
1Life
1Life's reply26 Jul 2021, 13:25
Official
Hi Khanyisile,

We thank you for bringing this matter into our attention. A resolutions officer will contact you to discuss the concerns you may have. Kind regards,
The 1Life Team 
KH
Khanyisile H's update28 Jul 2021, 15:26
Reviewer Update
Thank you so much, my query's been resolved.