1 reviews | Active since Mar 2017

09 Sept 2020, 08:37

No service once signed up.

Hi.

I am truly unhappy with 1life. I took the policy out with them in 2016/2017 when entering a competition through 947... Ofcourse they were super quick to get me to sign up and so on.

Well since then i have not been sent any documentation regarding my policy... Dare i say it, i am not even aware what my policy nr. I have tried on numerous attempts to contact them, but i just get ignored. If something were to happen to me, nobody would even be able to claim.

I would like to cancel my policy with then. Of they cannot help me to do that here, i will be reversing or stopping the deit order. Very bad service.

0
Replies (1)
1Life
1Life's reply10 Sept 2020, 09:46
Official
Hi Cedric,

Thank you for bringing this matter to our attention and we do apologize about the terrible service you have received.

A resolutions officer will contact you shortly to discuss the concerns you may have.

Kind Regards
The 1Life Team.