1 reviews | Active since May 2017

19 May 2019, 15:56

NO RESPONSE TO EMAILS

I had sent an e-mail to 1 life to update my policy details till now they have failed to offer a response and it's been 6 freaking days still no response. I have sent an E-MAIL to their complaints depart ment and all I got was an automatic standard response . They claery don't give a damn.

THE LACK OF RESPONSE IS CONCERNING, WHAT IF I HAD A CRISES AND NEEDED THEIR ASSISTANCE.

0
Replies (2)
1Life
1Life's reply20 May 2019, 13:41
Official
 Good day

Thank you bringing this matter to our attention. A Resolutions Officer will contact you to resolve this matter.

Kind regards

The Resolutions Team. 
's update20 May 2019, 21:05
Reviewer Update
still no response