MS
Marietjie S
1 reviews | Active since Nov 2012
23 Jun 2015, 08:33
NO RESPONSE
I have emailed 1 Life twice, and phoned them a few times of cancel my policy. NO RESPONSE! PATHETIC!<br>
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Replies (1)
1Life's replyOfficial
25 Jun 2015, 10:03Hello RiHanco,
Thank you for bringing this matter to our attention.
I was informed that one of our consultants did contact you and the matter has been resolved.
As per the conversation you had, your life insurance policy was cancelled as per your request and confirmation of cancellation was sent to you via email.
We do apologise for any inconvenience that this matter might have caused.
Should you wish to discuss this matter further, please contact our Resolutions department on ***.
Your sincerely
Kenan Angrik
Thank you for bringing this matter to our attention.
I was informed that one of our consultants did contact you and the matter has been resolved.
As per the conversation you had, your life insurance policy was cancelled as per your request and confirmation of cancellation was sent to you via email.
We do apologise for any inconvenience that this matter might have caused.
Should you wish to discuss this matter further, please contact our Resolutions department on ***.
Your sincerely
Kenan Angrik
Best regards,
1Life's reply25 Jun 2015, 10:03
Official
Hello RiHanco,
Thank you for bringing this matter to our attention.
I was informed that one of our consultants did contact you and the matter has been resolved.
As per the conversation you had, your life insurance policy was cancelled as per your request and confirmation of cancellation was sent to you via email.
We do apologise for any inconvenience that this matter might have caused.
Should you wish to discuss this matter further, please contact our Resolutions department on ***.
Your sincerely
Kenan Angrik
Thank you for bringing this matter to our attention.
I was informed that one of our consultants did contact you and the matter has been resolved.
As per the conversation you had, your life insurance policy was cancelled as per your request and confirmation of cancellation was sent to you via email.
We do apologise for any inconvenience that this matter might have caused.
Should you wish to discuss this matter further, please contact our Resolutions department on ***.
Your sincerely
Kenan Angrik
Best regards,