SW
Sune W

1 reviews | Active since Jul 2018

20 Jul 2018, 11:44

No feedback on cancelation of policy...

On the 20th of June I email the customer service to cancel the all for woman policy due to an unforeseen situation. No feedback! I then forwarded emails on the 26th June, 9th July, 12 July and then AGAIN today to cancel the policy. But after 4 email still no reply from then. This is really unacceptable and so annoying. They take months to assist you, but are so fast to sell something to you over the phone.

Really not impressed with them, and will not recommend them with anyone!!

0
Replies (1)
1Life
1Life's reply20 Jul 2018, 11:59
Official

Thank you for bringing this matter to our attention.

We are currently investigating this matter and feedback will be provided to you shortly.

For any more queries regarding this, please contact our Resolutions Department on ***.

Kind regards
Resolutions Team