dB
deon B

1 reviews | Active since Oct 2017

16 Feb 2023, 11:49

NO CLIENT RESPONSIBIALITY

This Company have NO CLIENT responsibility, two day ago i send via their website a call back request regarding my existing policy, this morning again i sent a request, but if they don't even react to two days ago, why will they react to current request, their website is a nightmare to use, no user friendly at all.

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Replies (1)
1Life
1Life's reply16 Feb 2023, 12:01
Official
 Hi Deon

We are sorry to hear about the experience you’ve had, the matter has been referred to our complaints department for assistance and we will be in contact with you shortly. 

Kind regards, The 1Life Team. 

Best regards,