CN
Chrissandra N

1 reviews | Active since Jul 2019

08 Jul 2019, 14:19

NEVER TAKE LIFE INSURANCE WITH THIS COMPANY!!! THEY WILL RIP YOU OFF

I have had life cover with them since 2017. I put in a dread disease claim this year as I was diagnosed this year. They then changed my policy 2 months ago and have still not emailed me yet the reasons why they did this. They also removed dread disease completely from my policy. I had to call in to find out what was going on as no one was getting back to me. When I did call I was then told that they believe that I had this condition before I took out the cover and did not disclose it. I have still not receive any written reasons as to why my claim was rejected

0
Replies (1)
1Life
1Life's reply08 Jul 2019, 14:56
Official
Good day

 We are very sorry for the poor service you have received.

 Thank you for bringing this matter to our attention, a consultant will contact you shortly for assistance. Kind regards, The 1Life Team